During all phases of the project, from design to installation through the establishment of specifications, Terreal is at your service. Specialist in terracotta façade, we strive to bring you answers and information and to assist you throughout the construction process.

Special case study, start construction assistance, certifications and technical tests, we offer you a range of services to always better support you in your projects.

SPECIAL PROJECT STUDIES


Some complex cases, due to a specific form of clay, to a dedicated system, or to a particular implementation require special attention.

For this type of projects Terreal allocates a dedicated project team with:

  • A project manager
  • A dedicated product manager
  • A factory dedicated contact

After studying and analyzing the feasibility of terracotta products, first sketches are made using CAD software (Autocad, Solidworks ...). The data is then transmitted to one of our factories to a preliminary study in order to optimize the manufacturing process and refine a cost offer.

TRAINING ON SITE


To make the installation of our products easier for you, our technical service supports assist you on your jobsite. Implementation recommendation, methodology, advice we support you in becoming familiar with our range.

Training on site is a service of about a day, which includes moving a technical support person on site to demonstrate how to start the project in accordance with the technical rules.

CERTIFICATS AND AGREEMENTS


Our technical team monitors the regulation of our products. Thus, all of our cladding range is approved by a technical certificate of the CSTB (French organism for the building products certification.)

TELEPHONE TECHNICAL SUPPORT


Our technical department is always available by phone to advise and accompany you.