During all phases of the project, from design to installation through the establishment of specifications, Terreal is at your service. Specialist in terracotta façade, we strive to bring you answers and information and to assist you throughout the construction process.

Special case study, start construction assistance, certifications and technical tests, we offer you a range of services to always better support you in your projects.

SPECIAL PROJECT STUDIES

Somecomplex cases, due toa specific form ofclay, to a dedicated system, or to aparticular implementationrequire specialattention.

For this type of projects Terrealallocatesa dedicated project teamwith:

  • Aproject manager
  • Adedicatedproduct manager
  • Afactorydedicated contact

After studyingand analyzingthe feasibility ofterracottaproducts,first sketchesare madeusingCAD software(Autocad, Solidworks ...). The data is thentransmitted toone of ourfactories toa preliminary studyin order to optimizethe manufacturing processand refine acost offer.

TRAINING ON SITE

To make the installation of our products easier for you,our technical servicesupports assist youon your jobsite.Implementationrecommendation, methodology, advicewe support you inbecoming familiar withour range.

Training on siteisa service ofabout a day, which includes moving atechnical support personon siteto demonstratehow to start theproject in accordance withthe technical rules.

CERTIFICATS AND AGREEMENTS

Our technical team monitors the regulation of our products. Thus, all of our cladding range is approved by a technical certificate of the CSTB (French organism for the building products certification.)

TELEPHONE TECHNICAL SUPPORT

Our technical department is always available by phone to advise and accompany you.